With a stroke of luck and mum’s support

2014-03-07 15.17.1720140309_072520 20140309_072711YOU can’t put a price tag on education and vocational training, says Ms June Ng, the owner of hair salon chain J’s Salon.

Ms Ng, 53, recalls how she benefitted from a one-year stint where she learnt hairstyling from the cream of the crop.

“Life was tough growing up and we barely made ends meet as my mother singlehandedly supported our family of  six  ,” shares the director and founder of J’s Salon.

“But my mum knew that becoming a hairstylist was my dream, so she supported me in my career choice.”


2014-03-07 15.13.22 2014-03-07 15.13.54 2014-03-07 15.14.03 2014-03-07 15.14.53 2014-03-07 15.15.05 2014-03-07 15.15.23 2014-03-07 15.15.32 2014-03-07 15.15.42

Q: Are you a spender or a saver?

Q: On average, how much do you charge to your credit cards every month?

Q: What financial planning have you done for yourself?

Q: Moneywise, what were your growing up years like?

Q: How did you get interested in investing?

Q: What property do you own?

Q: What’s the most extravagant thing you have bought?

Q: What’s your retirement plan?

Q: Home is now...

Q: My husband drives…


Q: What is your worst investment to date?

Q: And your best?


Read the rest of the feature from Sunday Times (9/3/14)


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Andrew Chow’s i.Dental Invisalign Journey (Part 1)

Invisalign image

I have never thought i will be on this journey. i.Dental Invisalign came to me at a time i needed it most. To tell its story, i must tell you mine.

What is i.Dental Invisalign and how does it work?

  • i.Dental Invisalign is a new approach to having straighter teeth, utilizing a custom-made series of aligners created exclusively for any individual.
  • These aligner trays are made of sleek, comfortable and near-invisible plastic that you wear over your teeth.
  • Wearing these aligners will gradually and gently shift your teeth into the desired place (approx. 0.25mm per month), based on the exact movements your dentist or orthodontist plans out for you.
  • Unlike traditional braces, there are no cold metal brackets to attach and no unsightly wires to tighten.
  • You just change into a new set of aligners approximately every two weeks, until the end of your treatment period (ranging from 6 months to 24 months)
  • With i.Dental Invisalign, anyone achieve a great smile with little interference in their daily life.
  • The most intriguing part about the whole process is that most people won’t even know you’re straightening your teeth.

Where does i.Dental Invisalign come from?

  • It is proprietary system from America. It uses the state of the art computer animation known as Clin-check to analyze your teeth problems and propose solution. The solution road map will form the blueprint to manufacture the aligners for you.
  • The laboratory in the States can produce more than 80,000 pairs of aligners a day. It is the largest mass customization laboratory in the world.

Why do I want to go through this treatment at almost 50?

Childhood – During my childhood years, my mother took great care in removing every single tooth which were about to fall out. This is done not to hamper the growth of the adult teeth. Generally speaking, my teeth were considered straight and neat. The only black spot was I had this funny habit of pushing the inner side of my upper set of teeth with my tongue. I have done this almost throughout my life and this has eventually caught up with me.

Habit – In the adult years, my teeth has progressively moved outward for the last 35 years. My facial shape has been affected by the structure of my teeth. I cannot possibly wear braces as it will affect my inside of the mouth and it will also affect the way i speak. For my profession as a speaker; braces will be a nightmare publicly. It will be awful for speakers like us to face thousands and be smiling confidently in front of camera all the time.

Image – I am an image conscious person; anyone whose job requires you to stand in front of people every day will understand my situation. Private bankers, insurance agents, property agents, trainers, trainers, customer service staff, bank tellers, etc.  Most friends say I have a great smile. Little did they know I dislike most of my photographs taken while I am speaking on platform or even training. The jaws seems awkward and I look even worse when i am not smiling.

Check out this video on SMILING to Improve Your Chance of Love and Success - 

Longevity – The more I invest on my teeth now, the longer I get to keep them. If healthcare is to be taken seriously, dental care must be part of it. Of course, i must develop good dental hygiene habit from now. Life is never too late to begin somewhere. I still want my teeth to be around functioning well when i grow really old.

Did you notice how odd my jaw are below?

Who is most experienced and reliable Dentist in Singapore?

To get the best dental care for i.Dental Invisalign, you must see the most qualified and experienced dentist in the practice. He should be someone who completed the most number of cases in a year compared to this peers. His clinic must be Invisalign Platinium Elite for at least 5 years. Only Dr Cheng Eng Wah from i.Dental Surgeons has won the Best Individual award for 2013 and Invisalign Platinium Elite Award for the last 5 years. Check them out on Facebook

Dr Cheng Eng Wah is also a frequent guest on press and media since 2010

I need to trust a clinic who believe in investing into the future too, i.Dental Surgeons will be the only invisalign Centre of Excellence in Singapore from Jun 2014 onwards. They will be having a new clinic at 168 Robinson Road,#09-13, Capital Tower. S069812.

How reliable is Invisalign?

  • More than 9,000,000 people from 50 countries have used it with a satisfaction rate of more than 90%
  • Even celebrities have tried it

Invisalign Celebrities

  • One even sing about it

How much does it cost?

A down payment of $800 will be collected when brackets are first placed. An additional $1500 will be collected from Invisalign patient when first aligners are issued. The remaining amount can be paid via installment on a monthly basis. Credit card 0% installment is available too. Initial consultation fee is $20 to $60 depending on duration of consultation. Should you decide to proceed, we will do an assessment of your teeth that includes consultation, taking X-rays, photos and study model. The cost is $220 excluding GST.

For the rest of the payment plan, please visit – http://www.identalbraces.com.sg/#cost

How is it different from traditional braces?

  • Removable – Flexibility to remove for food and brushing of teeth
  • Invisible – no one knows unless you say it
  • Comfort level – Smooth versus wires poking and irritate the mouth
  • No restriction – Eat without restriction

Comparison Banner

I believe in it so much that I even tell my friends about it on my birthday! Click on the poster below and check out another blog post on STYLE, SMILE & SUCCESS on 20 Feb 2014

Part 2 of my journey will be focus on the details of my treatment from first appointment on 2 Jan 2014


Just for the fun of it

Guys, which problem do you think I am having before invisalign treatment? :) Mention me on Twitter (@ideasandrew) and hashtag #idental #invisalign followed by the number below.

  1. Crowding : Too many teeth over too little space
  2. Spacing : Too much gaps in between teeth
  3. Overjet : upper set of teeth is more protruding than the lower
  4. Underbite : lower set of teeth is more protruding than the upper counterpart
  5. Deep bite : With a deep bite the upper teeth cover the lower teeth. The lower teeth can come up so far behind the front teeth that the patient is biting onto their gums
  6. Cross bite : In a “normal” jaw structure, the teeth of the upper jaw are slightly outside the lower jaw.

I bet you have never seen some of these problems which could happen to a child

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Top 10 Moments in 2013

Not in any order of merit, this is my list of the top 10 moments of my life in 2013. What a year it has been! (I say this every year!)

#1 – 1st China training trip : In March 2013, Richard secured the first ever China training done in “bi-lingual” at Suzhou with Jensen. I did my first corporate training in Enneagram. The only regret i had is I cannot seem to find any pretty girl in Suzhou :p

#2 – New Niece in Sep 2013 : 8 years after Faith was born, Abigail is added to the family. Congrats to Charles and Gigi. A new child always bring so much joy and laughter to any family. May God bring her up healthy and happy throughout her childhood.

#3 – Appointed Brand Ambassador for 2 more brands: Through the consultancy work I am doing with i.Dental Surgeons; i am honoured to be appointed as their Brand Ambassador. Shortly after that in Dec, i was introduced to J Salon by Richard Gavriel to be their brand ambassadors too.

#4 – Judge for Miss Singapore Global 2013: From its inception in March, I was involved in training the contestants of Miss Singapore Global in building their Personal Branding through social media and mainstream media. I was also invited to be the sponsor and a judge. Thank you Vanessa Tan for the opportunity. Jody Liu won the Miss Personal Branding title and eventually won the 1st ever Miss Singapore Global 2013 crown in August. A month later, Jody beat 32 other international contestants to win the Miss Global International crown, the 4th person from Singapore to win an international crown. If you have what it takes to win the Miss Singapore 2014, submit your application to Miss Singapore Global 2013

With Winner 2013

#5 – Richard Gavriel Speaker Manager Group to Malaysia twice – Conference and Retreat. It is always fun to have a group of speaker buddies working and having fun together overseas in 2 separate occasion. In May, we did a Leadership Conference in Kuala Lumpur and a retreat to Desaru in Dec.

#6 – Top People of 2013 : Richard Gavriel & Phoon Kok Hwa. These are two friends who always supported me and stood by me through thick and thin. One is my manager and the other is my publisher

with Phoon Kok Hwa

#7 – Beulah Group & The Well. After a break of 3 years, i finally organise 2 events, one BBQ and one Christmas party for a total of 60 Christian singles. This is to support the Disciple ministry by The Well Ministry founded by my first pastor Rev Peter Eng. It is a para church ministry focusing on Kingdom Living. Incidentally, Beulah was the name of the group i first joined in 1981 formed by Rev Peter Eng. It comes full circle after 32 years, I am using Beulah to help boost his ministry.

The well


#8 – Society of the Physically Disabled (SPD). My management company Richard Gavriel Speaker Management adopted SPD at the beginning of the year. During the haze period in Jun, we donated 1000 face masks and in Dec, we organise a Christmas Party for a group of 50 friends.

#9 – Guest judge for Pecha Kucha in MAPS. I started Pecha Kucha in 2012 for Asia Professional Speakers – Singapore (APSS) and introduced it to Malaysia Association of Professional Speakers (MAPS). I was then invited to be their guest judge on 14 Jun. Together with Jan meeting with I spoke about public relations, and their annual convention, I attended 3 meetings of MAPS in 2013.

#10 – Spoken in Nanyang Technology University : The program manager for Masters of Science in Technopreneurship and Innovation heard me spoke about social media in 16th Info-comm seminar organised by SCCCI in August. The talk was in Oct to a group of 45 masters student. Way back in 1986, I was denied a place in NUS, after 27 years, I was invited to speak to a MSc class, what an honour!

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Social Media Case Study #1: The launch of SUCCESS Book (Part 1)



In any launch of a brand new book by a new author, the pre-launch publicity is more important than post-launch publicity and promotion. Social Media can be used to support both the pre and post launch. It will be deployed alongside with public relations, event management, and other sponsorship. The book – “SUCCESS” showcase the integrated publicity approaching using social media and mass media appeal to promote the book way before it is launched.


  • Though Richard Gavriel is a leading Speaker Manager in the professional speaking landscape in Singapore, he has never written a book before until Dec 2013; he is a novice author.
  • There have been many books written about SUCCESS both in Singapore and internationally
  • It will be a published book and not an ebook.
  • It was to be launched in Dec 2013

Best Practices

  • Every book should have a fan page by itself. This should be different from the author’s page
  • Share first; Sell later.
  • A video channel by the same name may not be necessary unless the content of the book requires a lot of “How to…..”. Showing is always more impressive than telling.
  • User-generated content has more social appeal than original ones. Audience are more interested in what others say or what the brand says.
  • Online pre-order of a new book is essential with testimonials from the best client at least 6 weeks before the launch – http://www.richardgavriel.com/book
  • Video is more engaging than text or static visual. Youtube is the 2nd largest search engine in the world behind Google and they are of the same family.


  • The launch is postponed a month back to end of Jan 2014 to catch the Christmas season pre-order and also to give more shelf life recency to the book.
  • A series of videos discussing different aspects of achieving SUCCESS in life.
  • Construct a list of keywords relating to “SUCCESS”
      • success quotes
      • success
      • succession
      • success factors
      • success magazine
      • success academy
      • success quotes
      • success maker
      • success factors
      • success magazine
      • success academy
      • success kid
      • success synonym
      • success for all
      • success academy
      • success at the core
      • success and failure quotes
      • success articles
      • success affirmations
      • success by design
      • success books
      • success criteria
      • success chess
      • success connect
      • success communications group
      • success coach
      • success definition
      • success defined
      • success dictionary
      • success driven
      • success definition for kids
      • success express
      • success essentials
      • success equation
      • success factors
      • success for all
      • success guru
      • success games
      • success guide
      • success has a thousand fathers
      • success habits
      • success hypnosis
      • success has many fathers
      • success hard work quotes
      • success is counted sweetest
      • success is the best revenge
      • success is a journey not a destination
      • success in life
      • success journal
      • success jokes
      • success link
      • success learning center
      • success life quotes
      • success labs
      • success learning
      • success learning academy
      • success magazine
      • success motivational quotes
      • success network
      • success on demand
      • success poems
      • success principles
      • success pictures
      • success portal
      • success posters
      • success quotes
      • success quotes for women
      • success quotes for men
      • success quote of the day
      • success quotes pinterest
      • success quotes for kids
      • success quotes for students
      • success questions
      • success quotes for work
      • success synonym
      • success stories
      • success speech
      • success songs
      • success strategies
      • success schools
      • success sayings
      • success systems
      • success tips
      • success tracker
      • success unlimited
      • success university
      • success under stress
      • success vision
      • success video
      • success vs failure
      • success vs happiness
      • success vs excellence
      • success vs significance
      • success words
      • success wizard
      • success quotes
      • success with honor
      • success your way
      • success synonym
      • success zone
  • Weave in as many relevant keywords as tags into the youtube videos
  • Promote the book only at the very end of the video with a call for action
  • Connect the audience to the microsite
  • Create a playlist with the 4 video in the following order:
    • Is achieving SUCCESS a Science to follow?
    • Is achieving SUCCESS an Art to master?
    • Is achieving SUCCESS pure hard work?
    • Achieving SUCCESS is a balance of Science, Art and Hard Work


(To be reviewed by Jan 2014)

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13 Social Media & Mainstream lessons from Riot in Little India

Riot in Little India What this article is NOT about:

1. Why did the riot happen?
2. Who is responsible for the riot?
3. What should have been done to contain the riot?
4. Where should we go from here in terms of labour policy?
5. How long should we ban the sale of alcohol in Little India?
6. When was the last time we had a riot in Singapore?

What this article is about:

It is about the lesson learnt from social media activities in terms of the content created, the direction of social conversation and how different communities including mainstream media are reacting to the incident.

What’s expected:

1. Platforms : Social Media is a viral tool to share information fast. #LittleIndia was trending within an hour on Twitter. Instagram has over 500 photos shared. Live footages taken from passerby and from HDB blocks overlooking the scene were uploaded to youtube very quickly. Facebook is flooded with comments and shares. There is no shortage of repeated shared content but not much reliable information.

2. Mainstream media like Channel News Asia has more accurate onsite reporting than social media. (not many pictures on social media are up close and personal). Having information up close and personal is always challenging; Photojournalist Jonathan Choo was chased by men at the scene who were angry he was taking photo of them. Mainstream media has more authority in reporting the latest situation than social media. Reporters and cameras were there in the early hours of the morning when most people were already sleeping.

3. Conversation: Most comments are emotional, speculative and personal on social media. There were many jokes, ridicule, blame-shifting and finger-pointing but few cordial discussions. People use this opportunity to make further appeal to the government. Lastly, most comments were rather idiotic. This proves conversation is fluid; most content is just conversation starters.

What’s unexpected:

1. Fast and Very Furious. Social Media is fast but not necessarily accurate sharing. There was sharing of death of policemen within social media sphere which was entirely untrue. Untrue reports can spark off more speculation and social judgment on some innocent communities. Social Media contributed very little to police investigation of the incident.

2. Leverage. Some people leverage on incident and popular hashtags for personal gain and exposure. Companies promoting their services, and some bloggers writing about the incident out of their normal area of interest. Irresponsible use of popular hashtags will hurt your brand in the future. If it happens once, it is just an isolated incident. If it happens twice, it may be a coincidence. If it happens thrice, it is a pattern of behaviour!

3. Most SPH papers didn’t or report very little on the incident. This may be true. However, Asiaone did have extensive coverage of the riot. Social Media present a more visual impact of the incident while mainstream media provided a better overview and analysis. There are 3 sides to every story: Your side. My Side. The Truth.

4. International press were very quick to report about Singapore’s riot. There was error reporting too and one of them may be on the way to suspension. Mass Media takes responsibility for their reporting; what about people on social media? Are we self-regulating enough not to talk about something we won’t want to take responsibility for?

What’s commendable:

1. Some Social Media influencers can be true journalists. Social media celebrities like Willy Foo with great personal branding has a social responsibility to offer balanced sharing so that fans can have an objective understanding of the incident. Willy did it very well here Post by Willy Foo – Photographer, Marketer, Technopreneur.

2. Quick government immediate response – The press conference was held by 1am (Good crisis management). 2 hours before that, some ministers were already appealing the public to remain calm. See this announcement.  It has a very personable tone from a minister.  Social Media should always be used to curb initial speculation. Social Media fire must always be put out by Social Media water.

3. Authenticity – Authentic sharing from people close to the stakeholders. Not many speak up for the troopers on the ground. This is made worse by many condescending remarks by many who were not even any way near the riot. Imagine the spouses and family members of those who stood in the line of fire literally. We need more voices like this wife of one of the troopers -

What we hope to see/hear more:

1. Account from policemen on the ground. I know this is not possible as there is always an official media person from the police. I also believe policemen are not allowed to discuss their work on personal platforms and blogs. If some day, we can see live pictures posted by police at work, it will curb many speculation. Social media should be used strategically by the authority to offer a balance view and update of the situation. If personal sharing is not permitted, how about using the SPF facebook page for minute by minute update?

2. The riot instigators’ side of the story. We heard from the victim but not from others. Everyone deserves to be heard. On a side note, many Voluntary Welfare Organisations (VWOs) which are helping the foreign workers are also speaking up for them. We want to hear their stories too.

3. More responsible sharing of facts and not the fun of seeing the first riot in 44 years. Are Singaporeans really social media savvy? We know the science of social media (posting, comments, sharing) but not the art of social media (be personable but not personal). Social Media is akin to a weapon, use it responsibly. Don’t just be a keyboard warrior; be a gate keeper of social cohesiveness.

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What Asia Authors ask about Social Media 247

Social Media 247-1186                 Original Posted on Asia Authors – http://asiaauthors.wordpress.com/2013/10/16/social-media-247/

Andrew Chow is the author of Social Media 247. As a speaker, he has delivered keynotes on social media strategies in conferences throughout Asia. He has won multiple business awards and accolades; Spirit of Enterprise Award in 2008, Successful Entrepreneur Award in 2010 and Spirit of Service award from Asia Professional Speakers (Singapore) in 2012.

Tell us Andrew, what motivated you to write this book?

An expert of any domain will have added authority once he becomes an author. Therefore, my prime motivation for publishing this book is a strategic move to position myself as an expert in social media. It provides extra leverage for me to open more doors of opportunities for speaking, training, panel discussion and even publicity.

How will your readers benefit from this book?

Social Media 247 is written progressively for different people with different social media knowledge. All 34 chapters are written in bite size volume, with 10 keynotes and several questions for reflection at the end of every chapter. It doubles as a quick reference guide to almost any other topic related to social media. The book is everything about strategies and solutions, and not so much on skills.

What strategy can make me more popular on social media?

The strategy that you can adopt to become more popular is the 3Cs of engagement.

  • The first C stands for Content; to create more interesting and insight content with the objective of getting more LIKES.
  • The next C stands for Conversation, and it’s all about managing conversations with the right etiquette. Here, the objective is to get more COMMENTS.
  • Finally, the third C stands for Community. You can build your network and increase your influence on social media by drawing people to build a community around you. The objective is to get more SHARES.

In your opinion, how will social media evolve over the next 5 to 10 years?

In the shorter term, say five years into the future, social media will impact our fundamental ways of accessing and creating information. It will eliminate middlemen and create new outsourcing opportunities. Commercially, buyers now have more power than sellers. And in 10 years’ time, social media will become a core skillset of many marketing professionals. This skillset will be a ‘must-have’ on every resume. For people who are active on social media, there will be less privacy; not only information, but the whereabouts of individuals and the situation they might be in can be accessed easily.

Where can I get a copy of Social Media 247?

This book is available in all major bookstores. It is also available for purchase at my blog. * Besides being known as the social media guru, Andrew is also an expert in public relations, branding, entrepreneurship and Enneagram Personality Profiling. Andrew’s consultancy work focuses on branding, marketing and human resources. 

Connect with Andrew on FacebookLinkedIn, Twitter, Pinterest, Instagram, QuoraYouTube and Slideshare.

From Dec 2013 to Feb 2014, if you purchase “Social Media 247″, you will get a FREE CD of Andrew’s Social Media Talk Show on Malaysia radio. It is full 80 minutes of 5 episodes:

  • Working with brand ambassadors
  • Managing negative comments
  • Identifying 9 Personalities
  • Extending your social influence
  • Recruiting the right candidate

Personal Word from Jacky Chua, the original author of this post:

Hello friends. I’m Jacky, the host for Coffee with Authors. Seriously, blogging had never crossed my mind and I have no idea what should I blog about. Then, it occurred to me that perhaps, I should blog in the area of my passion! I love to write, and this love for writing has taken me on a journey I least expected. Over the last three years, I have published three books. Becoming an author was something on my bucket list and now that I have accomplished that, I want to publish a book a year, for as many years as possible. As an author, I can relate to fellow authors fairly well. Therefore, I decided to dedicate this blog to all authors residing in Asia, and to find out what got them started, what kept them going, and what they envisioned as a published author. I hope that one day, you will also be inspired to start writing your story and share your expertise in the form of a published book. In the meantime, enjoy your stay and keep in touch.

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50+10 Great Habits Of Rich and Highly Successful People

Highly Successful

  1. Look for and find opportunities where others see nothing.
  2. Find a lesson while others only see a problem.
  3. More solution focused.
  4. Consciously and methodically create their own success, while others hope success will find them.
  5. Fearful like everyone else, but they are not controlled or limited by fear.
  6. Ask the right questions – the ones which put them in a productive, creative, positive mindset and emotional state.
  7. Rarely complain (waste of energy). All complaining does is put the complainer in a negative and unproductive state.
  8. Don’t blame (what’s the point?). They take complete responsibility for their actions and outcomes (or lack thereof).
  9. While they are not necessarily more talented than the majority, they always find a way to maximize their potential. They get more out of themselves. They use what they have more effectively.
  10. Busy, productive and proactive. While most are laying on the couch, planning, over-thinking, sitting on their hands and generally going around in circles, they are out there getting the job done.
  11. Align themselves with like-minded people. They understand the importance of being part of a team. They create win-win relationships.
  12. Ambitious; they want amazing – and why shouldn’t they? They consciously choose to live their best life rather than spending it on auto-pilot.
  13. Have clarity and certainty about what they want (and don’t want) for their life. They actually visualize and plan their best reality while others are merely spectators of life.
  14. Innovate rather than imitate.
  15. Don’t procrastinate and they don’t spend their life waiting for the ‘right time’.
  16. Life-long learners. They constantly work at educating themselves, either formally (academically), informally (watching, listening, asking, reading, student of life) or experientially (doing, trying)… or all three.
  17. Glass half full people – while still being practical and down-to-earth. They have an ability to find the good.
  18. Consistently do what they need to do, irrespective of how they are feeling on a given day. They don’t spend their life stopping and starting.
  19. Take calculated risks – financial, emotional, professional, psychological.
  20. Deal with problems and challenges quickly and effectively, they don’t put their head in the sand. They face their challenges and use them to improve themselves.
  21. Don’t believe in, or wait for fate, destiny, chance or luck to determine or shape their future. They believe in, and are committed to actively and consciously creating their own best life.
  22. While many people are reactive, they are proactive. They take action before they have to.
  23. More effective than most at managing their emotions. They feel like we all do but they are not slaves to their emotions.
  24. Good communicators and they consciously work at it.
  25. Have a plan for their life and they work methodically at turning that plan into a reality. Their life is not a clumsy series of unplanned events and outcomes.
  26. Desire to be exceptional means that they typically do things that most won’t. They become exceptional by choice. We’re all faced with live-shaping decisions almost daily. Successful people make the decisions that most won’t and don’t.
  27. While many people are pleasure junkies and avoid pain and discomfort at all costs, successful people understand the value and benefits of working through the tough stuff that most would avoid.
  28. Identified their core values (what is important to them) and they do their best to live a life which is reflective of those values.
  29. Have balance. While they may be financially successful, they know that the terms money and success are not interchangeable. They understand that people who are successful on a financial level only, are not successful at all. Like many other things, money is a tool. It’s certainly not a bad thing but ultimately, it’s just another resource. Unfortunately, too many people worship it.
  30. Understand the importance of discipline and self-control. They are strong. They are happy to take the road less travelled.
  31. Secure. They do not derive their sense of worth of self from what they own, who they know, where they live or what they look like.
  32. Generous and kind. They take pleasure in helping others achieve.
  33. Humble and they are happy to admit mistakes and to apologize. They are confident in their ability, but not arrogant. They are happy to learn from others. They are happy to make others look good rather than seek their own personal glory.
  34. Adaptable and embrace change, while the majority are creatures of comfort and habit. They are comfortable with, and embrace, the new and the unfamiliar.
  35. Keep themselves in shape physically, not to be mistaken with training for the Olympics or being obsessed with their body. They understand the importance of being physically well. They are not all about looks, they are more concerned with function and health. Their body is not who they are, it’s where they live.
  36. Have a big engine. They work hard and are not lazy.
  37. Resilient. When most would throw in the towel, they’re just warming up.
  38. Open to, and more likely to act upon, feedback.
  39. Don’t hang out with toxic people.
  40. Don’t invest time or emotional energy into things which they have no control of.
  41. Happy to swim against the tide, to do what most won’t. They are not people pleasers and they don’t need constant approval.
  42. More comfortable with their own company than most.
  43. Set higher standards for themselves (a choice we can all make), which in turn produces greater commitment, more momentum, a better work ethic and of course, better results.
  44. Don’t rationalize failure. While many are talking about their age, their sore back, their lack of time, their poor genetics, their ‘bad luck’, their nasty boss and their lack of opportunities (all good reasons to fail), they are finding a way to succeed despite all their challenges.
  45. Have an off switch. They know how to relax, enjoy what they have in their life and to have fun.
  46. Their career is not their identity, it’s their job. It’s not who they are, it’s what they do.
  47. More interested in effective than they are in easy. While the majority look for the quickest, easiest way (the shortcut), they look for the course of action which will produce the best results over the long term.
  48. Finish what they start. While so many spend their life starting things that they never finish, successful people get the job done – even when the excitement and the novelty have worn off. Even when it ain’t fun.
  49. Multi-dimensional, amazing, wonderful complex creatures (as we all are). They realize that not only are they physical and psychological beings, but emotional and spiritual creatures as well. They consciously work at being healthy and productive on all levels.
  50. Practice what they preach. They don’t talk about the theory, they live the reality.


Super Rich and Successful

  1. They reflect on the success you want and set goals to achieve it.
  2. After setting your goals, it is important to stay focused on them. Direct all your energy and commitment into achieving the goal
  3. Rich people don’t think what they can monthly or annually, they think about growing their fortune by the hour.
  4. They spend less than what you earn
  5. They work really hard to achieve their goals. They put in a lot of effort and perseverance to achieve their dreams and always go one step further than ordinary employees
  6. Before you add value to your work and clients, add value to yourself by increase your knowledge. Make it a habit to learn new skills and information every day
  7. Mix with rich company and friends
  8. They are persistent. Don’t give up on your goals, even if you failed. Even if money was lost in the process, take it as an experience and learn from it.
  9. They are not be afraid to take risks; calculated ones.
  10. They are GENEROUS!


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Build Stronger Relationships at Work to Advance your Career


Be it at work or in your personal life, knowing your own personality and that of your customers, colleagues or friends enables you to build stronger relationships with more successful outcomes. Understanding different personalities helps to reveal what lies behind people’s outward behaviours. We can then communicate in a way that others can more easily understand and relate to.

Key Questions
• Do you know yourself well? Are you leveraging your natural strengths and working on blind spots
• Are you Maximising your potential at work and developing managerial skills?
• How are you Building rapport with 9 different personalities; Perfectionist, Helper, Performer, Creator, Observer, Team Player, Adventurist, Leader, Peace Maker

After the success of the Future Leaders Summit last June, PMEs (Professionals, Managers and Executives) took part in a follow-up enrichment session from the National Trades Union Congress (NTUC) Membership Department (MED) on 29 October 2013.

The workshop, jointly organised with U Associate partner Singapore Institute of Management (SIM), aimed to help PMEs build stronger relationships at work and advance in their careers through a sharing by certified Life Coach Entrepreneur and Author, Andrew Chow.

As the Founder and Managing Director of IdeaMart (S) Pte Ltd, Mr Chow shared his knowledge in the areas of leveraging on natural strengths, working on blindspots, maximising one’s potential at work as well as building rapport with the nine different personalities that can be found at the workplace.

Service Relationship Manager Joreis Ong said that the workshop has helped her learn more about relationships and establishing better connections with people.

Sudipta Mallik, who is an assistant fleet manager, found the experience useful. He said: “I attended the talk just to see if I’m doing things right at the workplace and to learn how I can work towards improving myself. The nine different personalities which was shared was helpful. It helps me relate to the different personalities at the workplace better.”

Around 100 participants attended the session which took place at the NTUC Centre.

Build Stronger Relationships at Work to Advance your Career Build Stronger Relationships at Work to Advance your Career Build Stronger Relationships at Work to Advance your Career Build Stronger Relationships at Work to Advance your Career Build Stronger Relationships at Work to Advance your Career Build Stronger Relationships at Work to Advance your Career

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9 Things Your Boss Should Never Say to You

#1 – I pay your salary, so you have to do exactly what I tell you to do

  • Good bosses lead by example and motivate their workers. This way, they cultivate loyalty and drive in their workers.
  • Commands and orders aren’t usually effective unless the worker is in a very regimental organisation such as the army.

#2 – You’re very lucky to be getting this month’s bonus. Other companies’ employees only get turkeys for Christmas

  • Bosses should reward employees according to their hard work, instead of comparing what other companies are giving their employees
  • Supervisors should recognise that employees are the ones producing profits and should never use such a tone with them

#3 – I was here last Friday night and Saturday morning, where were you?

  • The employee may be more productive working from home outside of office hours.
  • Time spent in office may be relevant, but no supervisor should make an employee spend too much time in the office environment

#4 – You should stay because we have special privileges for women

  • While women do have benefits such as child-care leave or maternity leave, men also have a role to play in raising their children
  • If a company allocates rewards based on gender, something is not quite right.
  • Good bosses should never discriminate, especially in matters like gender

#5 – We got to cut cost

  • Managers should lead by example e.g. taking a salary cut together with the rest of the employees
  • Managing an organisation’s budget is important, but not cutting into employees’ salaries and bonuses.

#6 – I don’t care about your problems

  • Listening to an employee for a moment or two can make lots of difference, especially when the employee is just feeling frustrated.
  • It also builds up an employee’s loyalty and morale, making him / her a more productive worker.
  • One of the deadliest phrases for a supervisor to say to an employee, this shows a supervisor’s lack of concern for his employees’ work.

#7 – We have always done it this way

  • This merely shows an employee that his / her supervisor is entrenched in a fixed mindset and is unwilling to compromise.
  • Instead bosses should say “That’s something new, let’s see if we can make it work through future brainstorming”

#8 – This is terrible work

  • Instead of lambasting a worker straight in the face, a supervisor should think about whether expectations have been communicated clearly to the employee
  • Supervisors should also ensure that employees are given sufficient resources, budget and support to complete the tasks properly.

#09 – You are the worst worker I’ve ever hired

  • Supervisors should never resort to abuse and mean words to speak to employees
  • Instead, bosses should always speak politely and with civility. Better yet, point out to the employee what he or she is doing wrong
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13 things people fear most in office

  1. Fear of losing one’s job
  2. Lack of opportunities for personal advancement
  3. Fear of failing to deliver to expectations
  4. Lack of clarity about the organisation vision
  5. Excessive change or turbulence in the workplace
  6. Lack of resources for doing what is expected
  7. Lack of fit with organisation norms
  8. Incompetence or negative colleagues
  9. Fear of looking foolish
  10. Lack of understanding of what is expected
  11. Excessive interference in work from boss/colleagues
  12. Pressure to work longer hours
  13. Fear of being embarrassed or intimidated by co-workers
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