Customer Relations Management

Social Media 247 : Book Launch at National Library (Singapore) on 8 Nov, 2012 – 7pm

Posted by on October 29, 2012 at 5:01 pm

http://golibrary.nlb.gov.sg/Programmes/Business/44792/Book_Launch_on__Social_Media_247_.aspx Book Launch on “Social Media 247” (pre order – www.social247media.com) Social Media 247 is about taking social media management and development as a lifestyle, 24 hours a day, 7 days a week. Social media is increasingly used by both big and small businesses to help them create business success in areas like branding and [...]

Social Media adds value in Customer Relations Management

Posted by on January 25, 2012 at 9:12 am

Social Media adds value in Customer Relations Management You get customer sentiment about your latest policy within days and able to make adjustment very quickly if needed. (chat) Customers and prospects can sign up your mailing list with just their Facebook account and you get more information automatically than just a name / email. (Open [...]